Join our Team of Dedicated Volunteers.

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The continued success of the King’s Lynn Child Contact Centre (KLCCC) is due to our Team of dedicated Volunteers who give up their own time to enable family members to enjoy contact in a safe and comfortable environment. Our Volunteers are provided training and are 'Disclosure and Barring Service' (DBS) checked to an enhanced level, ensuring the safety of all.

King's Lynn Child Contact Centre

What qualities do you need to be a Contact Centre Volunteer?  Volunteers need to be impartial, caring, tolerant, sensitive, flexible, discreet and reliable. They must always put children's needs first and not take sides with either parent or any other adults involved in the contact.

How much time will I need to give? About 4 hours on the 1st & 3rd Saturday of each month. As a volunteer, you would be part of a team setting-up, supporting contact sessions and tidying away.

What training will I receive? New volunteers joining our team undertake a 10 module NACCC accredited training package delivered face-to-face, online (e-learning) or via a workbooks.

  • Induction training for new volunteers
  • Safeguarding training
  • Family breakdown
  • Health & Safety Risk Assessment 
  • Encouraging positive contact – working with dads 
  • Conflict Management 
  • Domestic Violence and Abuse 
  • Understanding substance misuse – impact on families 
  • Managing reluctant family members 
  • Family Risk Assessment

Become a Contact Centre Volunteer.  We remain grateful to our Volunteers without which the Contact Centre would not be able to operate. If you are over the age of 18 years and would like to consider joining our Team then please contact us by phone or email or send us a message (below).

King's Lynn Child Contact Centre

Contact Us

Alison Bisset (Senior Coordinator)

Phone: 07805 466916


Alison Bisset
(Senior Coordinator)
Mobile: 07805 466916

Postal Address

King's Lynn Child Contact Centre, care of Norfolk Citizens Advice (King’s Lynn), Hanse House, South Quay, KING'S LYNN, Norfolk
PE30 5GN

Centre Address

King's Lynn Child Contact Centre, London Rd Methodist Church Hall, County Court Road,
KING'S LYNN, Norfolk
PE30 5EW