Key questions answered: What we do? Where and when? Referrals? Arriving? Rules? Moving contact on?
Essential guidance for professionals who are making a client referral to the King's Lynn Child Contact Centre.
Toys & games are an important resource and it is vital that consideration is given to what is provided to aid in promoting positive parent-child relationships.
Sometimes we may get things wrong
and you have a right to make a complaint, providing an opportunity to learn
and improve our services.
We believe that everyone has the right to live safely
and without the fear of violence and abuse.
We recognise our responsibility in
safeguarding the welfare of all children and young people.
We are committed to ensuring the health, safety and welfare of yourselves and volunteers using the contact centre.
The handling of your personal data will comply with to 'The Data Protection Act 2018'.
Our Volunteers provide a safe & comfortable
environment, ensuring children have enjoyable contact with a separated parent.
We promote equality of opportunity for all with the right mix of talent, skills and potential and welcome applications, including those with criminal records.
An outline of the mandatory training given to all Contact Centre Coordinators,
Staff & Volunteers to equip them in their
role.
Contact Centre Coordinators,
Staff & volunteers will have a disclosure through the Disclosure & Barring (DBS).
We ensure our policies, procedures and practice do not
discriminate. We treat people fairly and equally regardless of who they are, their background or their lifestyle.
We respect the confidentiality of all family members using our Contact Centre but welfare concerns will always take precedence.
Employees, volunteers, parents and others should be able to express genuine concerns without fear of reprisals or victimisation.
Our referral application form is available here.
Phone: 07805 466916
Email: klynnccc@gmail.com
Alison Bisset
(Senior Coordinator)
klynnccc@gmail.com
Mobile: 07805 466916
King's Lynn Child Contact Centre, care of Norfolk Citizens Advice (King’s Lynn), Hanse House, South Quay, KING'S LYNN, Norfolk
PE30 5GN
King's Lynn Child Contact Centre, London Rd Methodist Church Hall, County Court Road,
KING'S LYNN, Norfolk
PE30 5EW